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Data independently verified February 2026

Medmate vs InstantConsult

M

Medmate

Australia's award-winning national telehealth service with 24/7 on-demand healthcare wherever you call home.

From

$19.90

Rating

3.8/5

24/7
VS
I

InstantConsult

Instant Consult connects you instantly with qualified Australian doctors via video call for medical certificates, scripts, referrals, and more.

From

$45.00

Rating

4.85/5

Bulk Billing

Quick Verdict

Medmate starts at $19.90, which is $25.10 less than InstantConsult at $45.00 per consultation. Medmate is available 24/7 while InstantConsult is not. InstantConsult offers bulk billing.

Side-by-Side Comparison

Pricing

Standard Consult

Medmate

$19.90

InstantConsult

$45.00

Certificate (1 day)

Medmate

$19.90

InstantConsult

$45.00

Certificate (multi-day)

Medmate

$34.90

InstantConsult

Contact provider

Bulk Billing

Medmate

InstantConsult

Features

Video Consults

Medmate

InstantConsult

Medical Certificates

Medmate

InstantConsult

Prescriptions

Medmate

InstantConsult

Referrals

Medmate

InstantConsult

Mental Health

Medmate

InstantConsult

Weight Loss

Medmate

InstantConsult

Mobile App

Medmate

InstantConsult

Availability

24/7 Availability

Medmate

InstantConsult

Response Time

Medmate

Not found on website

InstantConsult

Guaranteed within 15 minutes. Typically 2 to 15 minutes.

Reviews

Rating

Medmate

3.8/5

InstantConsult

4.85/5

Total Reviews

Medmate

322

InstantConsult

10,268

Pricing Comparison

Medmate is $25.10 cheaper per consultation, starting at $19.90.

Standard Consult

Medmate
$19.90
Cheaper
InstantConsult
$45.00

Certificate (1 day)

Medmate
$19.90
Cheaper
InstantConsult
$45.00

Certificate (multi-day)

Medmate
$34.90
InstantConsult
No pricing

Potential Savings

$25.10

less per consultation with Medmate

InstantConsult offers bulk billing for eligible Medicare cardholders. Medmate does not offer bulk billing.

Features

Both Medmate and InstantConsult offer medical certificates, prescriptions. InstantConsult also offers video consults, referrals, bulk billing, mobile app.

Which Should You Choose?

Choose Medmate if you want the lower starting price. Choose InstantConsult if you want to pay nothing with Medicare (bulk billing). Choose Medmate if you need 24/7 availability. Choose InstantConsult if you prefer video consultations. Choose InstantConsult if reviews matter to you (4.85/5 from 10,268 reviews).

Our Verdict

Cheaper

Medmate

Better Rated

InstantConsult

More Features

InstantConsult

Medmate vs InstantConsult FAQ

5
Is Medmate or InstantConsult cheaper?
Medmate is $25.10 cheaper per consultation, starting at $19.90.
Which provider is available 24/7?
Medmate is available 24 hours a day, 7 days a week. InstantConsult operates during 6am to midnight AEST, 7 days, 365 days a year.
Does Medmate or InstantConsult offer bulk billing?
InstantConsult offers bulk billing for eligible Medicare cardholders. Medmate does not currently offer bulk billing.
Can I get a medical certificate from Medmate or InstantConsult?
Yes, both Medmate and InstantConsult offer medical certificates through their telehealth service.
What are the reviews like for Medmate and InstantConsult?
Medmate has a 3.8/5 rating from 322 reviews. InstantConsult has a 4.85/5 rating from 10,268 reviews.

Medical Disclaimer

This comparison is for informational purposes only. It is not medical advice. Always consult a qualified healthcare professional for medical decisions.