Updoc
100% online - hassle free, stress-free
Starting from
$49.95
Availability
Booking 24/7, but doctors respond 6am to midnight AEST only, 7 days a week
Speed
30 to 60 minutes average. Standard requests can take up to 24 hours.
Mobile app
Yes
About Updoc
Location
NSW 2010 (Sydney)
Established
2020 (Crunchbase). ABN registered March 2021. NOT 2019 as previously stated in some sources.
Legal entity
Venture Startups Pty Ltd (trading as Up Doc / Up Doctor)
ABN
67 648 935 282
Pricing
Starting from
$49.95
Lowest available price
Subscription from
$24.95/month
Monthly subscription plan
Standard pay-per-use is 3.8x more expensive than Doccy ($49.95 vs $12.90)
Services
- Medical certificates (up to 7 days)
- Prescriptions
- Weight loss consultations
- General telehealth consultations
Certificate Details
Maximum days
Up to 7 days
Backdating
Limited to 1 day prior
Delivery method
Electronic delivery after doctor review
Reviews
4.7
out of 5
Best rating on ProductReview
25,000+ total reviews
What people like
Common concerns
Strengths and Weaknesses
Strengths
- Largest user base in the telehealth certificate space
- Native iOS and Android apps
- Unlimited consultations on subscription plans
- Includes prescriptions on Pro and Platinum plans
- Good for chronic conditions requiring regular GP access
- Highest total review volume (25,000+ across all platforms)
- LegitScript Approved and ISO 27001 certified
Weaknesses
- Pay-per-use is 3.8x more expensive than Doccy ($49.95 vs $12.90)
- Not true 24/7. Doctors respond 6am to midnight only
- Subscription billing trap. 44% of negative reviews mention forgotten cancellation
- Asynchronous model. No guaranteed live consultation
- Standard requests can take up to 24 hours
- Email-only customer support. No phone number
- Surge pricing during high demand periods
- 1.6/5 on PissedConsumer indicates serious service complaints
Trust Signals
- AHPRA registered doctors
- LegitScript Approved
- ISO 27001 certified
- Privacy Act compliant
- Healthdirect listed
Ready to try Updoc?
Visit their website to learn more about their services and get started.
Compare Telehealth Australia is an independent comparison service.
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Disclaimer: The information on this page is for general comparison purposes only and does not constitute medical advice. Pricing, availability, and service details may change without notice. We verify data regularly but recommend confirming directly with the provider before making decisions. Compare Telehealth Australia is an independent comparison service and is not affiliated with any telehealth provider listed on this site.