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Telehealth Certificates

Qoctor

Your Quick Online Doctor

★★★★½ 4.5/5 on Trustpilot

Starting from

$14.99

Availability

8am to midnight weekdays, 9am to 10pm weekends, 365 days a year

Speed

Not found on website

Mobile app

No

About Qoctor

Location

VIC 3000 (Melbourne)

Established

2015 as Dr Sicknote. Rebranded to Qoctor in 2017.

Legal entity

Dr Sicknote Pty Ltd (trading as Qoctor)

ABN

58 607 470 440

Pricing

Starting from

$14.99

Lowest available price

Single-day certificate

$14.99

Medical certificate for one day

Multi-day certificate

$25.99

Medical certificate for multiple days

Consultation

$49.99

Standard telehealth consultation

Bulk billing available Pricing model: Bulk billed

Single-day cert $14.99 vs Doccy $12.90. Multi-day $25.99 vs Doccy's lower pricing.

Services

  • Medical certificates (up to 7 days, backdating up to 7 days)
  • GP consultations
  • Prescriptions
  • Specialist referrals
  • Blood tests
  • Mental health care plans (bulk-billed)
  • Mental health assessments (bulk-billed)

Certificate Details

Maximum days

Up to 7 days

Backdating

Up to 7 days prior

Delivery method

Electronic delivery after consultation

Reviews

4.5

★★★★½

out of 5

Best rating on Trustpilot

13,000+ total reviews

Trustpilot

★★★★½ 4.5/5

13206 reviews

View on Trustpilot

ProductReview

★★★½ 3.4/5

132 reviews

View on ProductReview

What people like

Simple, easy, relatively quick process Professional and thorough doctors Reasonable cost ($14.99 starting price for certificates) Efficient and timely service Good for medical certificates, referrals, prescriptions Bulk-billed mental health treatment plans available Quick appointment windows with responsive doctors

Common concerns

Some practitioners described as unprofessional, rude, and dismissive Hour-long appointment windows where patient is never seen Appointments rescheduled without notice minutes before scheduled time Very brief 2-minute consultations producing generic certificates Approximately one third of MediCompare reviews noted as negative regarding customer service

Strengths and Weaknesses

Strengths

  • Longest-running telehealth certificate provider (since 2015)
  • Highest Trustpilot review volume of any pure telehealth provider (13,000+)
  • Closest to Doccy on single-day cert pricing ($14.99)
  • Up to 7 days backdating (most generous in market)
  • Bulk-billed mental health care plans
  • Wide range of services beyond certificates
  • No subscription model (transparent per-use pricing)

Weaknesses

  • No mobile app (web only)
  • Reduced weekend hours (9am to 10pm vs competitors offering later)
  • Not 24/7 (starts at 8am weekdays, 9am weekends)
  • ProductReview score of 3.4/5 is lowest among primary competitors
  • Reports of dismissive practitioners and very brief consultations
  • Priority queue costs an extra $20
  • Legacy branding (formerly Dr Sicknote) may affect professional perception

Trust Signals

  • AHPRA registered doctors
  • Practising GPs (not just registered)
  • Operating since 2015 (longest in market)

Ready to try Qoctor?

Visit their website to learn more about their services and get started.

Compare Telehealth Australia is an independent comparison service.

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Disclaimer: The information on this page is for general comparison purposes only and does not constitute medical advice. Pricing, availability, and service details may change without notice. We verify data regularly but recommend confirming directly with the provider before making decisions. Compare Telehealth Australia is an independent comparison service and is not affiliated with any telehealth provider listed on this site.