13SICK / National Home Doctor Service
Starting from
Contact
Availability
After-hours (evenings, weekends, public holidays)
Speed
Highly variable. 7+ hours reported for telehealth, 12+ hours for home visits.
Mobile app
Yes
About 13SICK / National Home Doctor Service
Location
National (Australia-wide)
Established
Not found on website
Legal entity
Not found on website
ABN
Not found on website
Pricing
Pricing information not available. Contact the provider directly.
Free for eligible patients (bulk-billed) vs Doccy $12.90. However, extreme wait times make it impractical for time-sensitive needs.
Services
- After-hours home doctor visits
- After-hours telehealth consultations
- Prescriptions
Certificate Details
Reviews
4.7
out of 5
Best rating on App Store
52,000+ total reviews
Trustpilot
0 reviews
What people like
Common concerns
Strengths and Weaknesses
Strengths
- Free for eligible Medicare patients (bulk-billed)
- Highest iOS rating count of any telehealth-adjacent service (43,804)
- National coverage
- Physical home visits available (not just telehealth)
Weaknesses
- ProductReview 2.2/5 from 1,336 reviews indicates systemic service issues
- 7+ hour wait for telehealth, 12+ hour wait for home visits
- Android app removed from Google Play (operational red flag)
- Inconsistent quality depending on location
- After-hours only (not available during standard business hours)
Trust Signals
- Bulk-billed (free for eligible Medicare patients)
- Established national service
- Healthdirect listed
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Disclaimer: The information on this page is for general comparison purposes only and does not constitute medical advice. Pricing, availability, and service details may change without notice. We verify data regularly but recommend confirming directly with the provider before making decisions. Compare Telehealth Australia is an independent comparison service and is not affiliated with any telehealth provider listed on this site.